FAQ

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01 Material & Safety

EaseTi jewelry is designed with sensitive ears in mind. We use titanium that complies with ASTM F136, and nickel is not intentionally added as an alloying element. This makes it a popular choice for people who have experienced discomfort with many conventional earrings.

Because ear discomfort can also be related to piercing condition, product fit, pressure, or personal-care residue, individual experiences may vary. If you need help choosing a suitable style or size, EaseTi Customer Care is happy to assist.

ASTM F136 is a clearly defined material standard for Ti-6Al-4V ELI titanium and is widely used in high-quality piercing jewelry. Compared with products labeled only as "titanium," it provides clearer requirements for material composition and performance.

Many common stainless-steel grades contain nickel as an alloying element. EaseTi chooses ASTM F136-compliant titanium to provide a lightweight, durable, and skin-conscious option for everyday wear.

For a fully healed and stable piercing, EaseTi jewelry can be selected according to the size guide on each product page.

For a fresh or healing piercing, ASTM F136 titanium is a commonly used material for professional piercing jewelry, but the correct gauge, post length, style, and professional sterilization are equally important. For the most comfortable and reliable fit, please ask a qualified piercer to confirm and install the jewelry rather than changing it yourself.

Chains, pendants, larger hoops, butterfly backs, and easily snagged styles are best saved for after the piercing has fully healed.

02 Wear & Daily Comfort

Titanium is naturally lightweight, so most EaseTi styles feel comfortable and easy to wear throughout the day. It is especially suitable for customers who prefer a lighter alternative to many traditional metals.

As with any jewelry, larger hoops, long chains, or statement pendants may feel more noticeable than small studs or huggies. Product dimensions are listed on each page to help you choose the right level of presence and comfort.

Yes. Titanium has excellent resistance to everyday moisture and corrosion and does not readily rust under normal wear.

To keep your jewelry and stones looking their best, rinse with clean water and dry thoroughly after swimming, showering, or heavy sweating. Chlorine, salt, shampoo, sunscreen, and skincare products may leave temporary residue, but gentle cleaning usually restores the shine.

If your piercing is still healing, follow your piercer’s advice and avoid swimming until they confirm it is suitable.

03 Sizing & Design

Depending on the style, EaseTi jewelry may be available in 20G (0.8 mm), 18G (1.0 mm), or 16G (1.2 mm). Each product page clearly lists the available gauge, post length, and hoop inner diameter.

For the easiest fit, choose the same gauge as the jewelry you currently wear. If you are unsure, compare the measurements with your current earring or contact EaseTi Customer Care before ordering.

For fully healed piercings, use this simple guide:
• 4-6 mm: a close, neat fit for thinner tissue
• 8 mm: a little more room and a versatile everyday option
• 10 mm or longer: suitable for thicker tissue or a roomier look

The best fit depends on your piercing location and tissue thickness. A well-fitted post should feel secure without pressing into the skin. If your piercing is fresh, healing, or being downsized, please ask a professional piercer to choose the correct length.

Hoops are measured by inner diameter. As a quick visual guide:
• 6-7 mm: very snug and minimal
• 8-9 mm: versatile for everyday styling
• 10-11 mm or larger: a roomier, more relaxed look

The final fit depends on the piercing position and the distance from the hole to the edge of the ear. If you are unsure, compare the diameter with a hoop you already own or contact EaseTi Customer Care for help.

EaseTi offers flat-back labrets, hinged clicker hoops, and butterfly backs depending on the design. Flat backs have a smooth, low-profile back and are a comfortable choice for many customers with fully healed piercings.

Small, close-fitting styles are generally easier to sleep in than chains, pendants, or larger hoops. For the most comfortable experience, remove styles that may catch on hair or bedding, and avoid sleeping directly on a fresh or healing piercing.

04 Care & Policies

Titanium jewelry is easy to care for:
1. Wash gently with lukewarm water and a small amount of mild soap.
2. Rinse thoroughly.
3. Dry with a soft, lint-free cloth.

For stone-set styles, use a very soft brush around the setting when needed. Avoid bleach, strong chemical cleaners, toothpaste, and abrasive polishing products.

Your comfort matters to us. If your ears feel persistently irritated, remove the jewelry and contact EaseTi Customer Care with your order number. We will help you review the product, fit, and next steps.

EaseTi offers free returns within 30 days under our current Return & After-Sales Policy, so you can shop with greater peace of mind. Please refer to the policy page for complete terms. If symptoms are severe or continue to worsen, seek advice from a qualified piercer or healthcare professional.

— Still Have Questions?

We're happy to help you find your fit.

Send the EaseTi Customer Care team your question, product name, and piercing details if relevant.

CONTACT CUSTOMER CARE

Itching, redness, or discomfort after wearing earrings can have different causes.

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