Privacy Policy

Information We Collect

We may collect:

• Your name, email address, telephone number, billing address, and shipping address
• Account, order, purchase, return, and customer service information
• Messages, reviews, or other information you submit
• Marketing and email subscription preferences
• IP address, browser type, device information, pages visited, and shopping cart activity
• Cookie and website usage information

Payment information is processed by third-party payment providers. EaseTi does not generally receive or store your complete payment card details.

How We Use Your Information

We may use your information to:

• Process and deliver orders
• Process payments, returns, exchanges, and refunds
• Manage customer accounts, shopping carts, and wishlists
• Send order, payment, and shipping updates
• Respond to customer service requests
• Send marketing emails when you subscribe
• Improve and secure our website
• Prevent fraud and unauthorized transactions

Comply with legal, tax, and accounting requirements

How We Share Information

We may share personal information with service providers that help us operate our business, including:

• WordPress and WooCommerce
• Payment providers, including PayPal and Airwallex
• Shipping carriers and fulfillment providers
• Mailchimp and other email service providers
• Website hosting, security, fraud-prevention, and technical providers
• Professional advisers or government authorities when required by law

We only share information that is reasonably necessary for these providers to perform their services.

EaseTi does not sell personal information for money.

Cookies

Our website uses cookies and similar technologies to:

• Maintain shopping carts and customer accounts
• Support checkout and payment functions
• Remember website preferences
• Improve security and website performance
• Support forms and email subscriptions

You can manage or delete cookies through your browser settings. Disabling necessary cookies may prevent parts of the website from working properly.

If we add non-essential analytics or advertising cookies in the future, we will update this policy and provide any controls required by applicable law.

Marketing Emails

If you subscribe to EaseTi emails, we may send you product news, promotions, restock notices, and brand updates.

You can unsubscribe at any time by clicking the unsubscribe link in an email or contacting support@easetitanium.com.

You may still receive necessary transactional emails concerning your orders, shipping, returns, account, or customer service requests.

Data Storage and International Processing

EaseTi is operated by a manufacturer located in China. Our website and website data are hosted on servers located in the United States, and we primarily serve customers in the United States.
Your information may be stored in the United States and accessed or processed by authorized EaseTi personnel in China. It may also be processed in other countries where our payment, email, hosting, shipping, or technical service providers operate.
We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, comply with legal obligations, prevent fraud, and resolve disputes.

Data Security

We use reasonable administrative and technical measures designed to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping your account password confidential.

Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of certain information
• Opt out of marketing emails
• Request information about how your data is used or shared
• Exercise applicable privacy rights without unlawful discrimination

To submit a privacy request, email support@easetitanium.com with “Privacy Request” in the subject line. We may need to verify your identity before completing the request.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

Changes to This Policy

We may update this Privacy Policy when our business practices, service providers, or legal obligations change.

The latest revision date will appear at the top of this page.

Contact Us

For questions or privacy requests, contact:

EaseTi
Business and Manufacturing Location: China
Website Hosting Location: United States
Email: support@easetitanium.com
Website: https://easetitanium.com/